Effective Date: 10.02.2020
- using QUESTS and Company’s services;
- visiting the http://questsapp.com website;
- visiting any other linked pages or application services offered by the Company.
COLLECTION AND USE OF INFORMATION
QUESTS INC cares about your privacy. While you are using our software, we may collect and use different types of information about you. This information is used only for fast and efficient rendering of our services to our customers. In addition, we may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications.
1. Personal Information we collect:
You may be required to provide the following Personal Information at our website or using our software or in any other way:
- login and password;
- email address
- name and surname;
- telephone number;
- birth date;
You can create a QUESTS account by signing-in with your Apple, Facebook or Google profile. These services will authenticate your identity and provide you with an option to share certain personal information with us (e.g. your name, email address, etc).
Information Provided by you will be used only for:
- Creation of QUESTS account;
- Emails informing about news, updates etc.
- Providing customer support and responding to customer QUESTS.
This data enables fast and efficient rendering of our services to our customers. In addition, it is used for communication purposes, such as notifying you about QUESTS updates or special offers.
User information is not complemented by information from other sources.
The information collected by our software is linked to your personal information and can be used to handle any technical, product, or Customer support while using Quests.
2. In addition to information you enter yourself, we may collect some information automatically for optimizing your experience when using our product and improving the product itself, including but not limited to:
- device information;
- user configuration information;
- IP address;
- browser information.
This data is used for the following purposes:
- finding out how many people visit our website and how frequently;
- learning how many people use our product and services;
- finding out which services are used more frequently than others;
- collecting some other statistical information.
Information collected via QUESTS:
- email address;
- service information;
- IP address;
Collected information is used for:
- Registration of the account;
- Proper functioning of QUESTS.
COLLECTING INFORMATION FROM CHILDREN
Company’s website or services are not directed to children. We may not knowingly collect any personally identifiable information from children under 16 years of age. If you are under 16 years of age, then please do not use or access our product and services at any time or in any manner. Company reserves the right to delete this information if it learns that Personally Identifiable Information of children under the age of 16 has been collected on the services without parental consent. If you are a parent or guardian and discover that your child under the age of 16 has obtained an account on our services, then you may contact our customer support at firstname.lastname@example.org and request to delete that child’s personal information.
We will retain your information for as long as your account is active or as needed to provide you services. In the event you terminate relationship with QUESTS INC, we may retain information needed to resolve disputes, enforce our user agreement, protect our legal rights, and comply with technical and legal requirements and constraints related to the security, integrity and operation of QUESTS. Otherwise, we will retain your personal information for as long as reasonably necessary to provide you services, create and improve QUESTS, comply with the law, and to run our business. If you wish to cancel your account or request that we no longer use your information to provide you services contact our customer support at email@example.com.
We may occasionally hire other companies, consultants and contractors to provide limited services on our behalf. We will only provide those companies the personal information they need to deliver the service.
They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. To ensure this, we use standard contract clauses, rely on the European Commission adequacy decisions about certain countries, as applicable when transferring data to other countries. For example, we may share your non-identifiable information in the event of business transfer, if it will be required by law etc.
We may share your information in the event of:
In some cases we may closely cooperate with some companies and/or businesses, and may require your Personal Information for various transactions with these partners.
We may employ other companies to act as intermediate parties for us; therefore, we may share our customers’ private information with them. These agents will not use your information for purposes other than assisting us.
Customer information belongs to the Company’s business assets. Therefore when the Company becomes owned by a third party as the result of a merger, acquisition, reorganization, or bankruptcy, customer information is passed to this third party as well.
Protection of the Company and Others
It may be necessary – by law, and only (if necessary) in the interests of national security, economic well-being and human rights, and where personal information is publicly necessary, that is, is a matter of public interest, and the right of the public to know this information outweighs the potential harm from it spread, as well as in cases where QUESTS are received from the judiciary, including for ensuring national security, the security of citizens and society at large; or in good faith and in good faith that such acts are necessary to: protect the rights, legitimate interests and/or operations, property QUESTS INC’s, the prevention or investigation of possible misconduct in connection with the use of QUESTS, in urgent circumstances, to protect the personal safety of QUESTS users or the public.
With Your Consent
You will be informed about other possible cases of sharing your Personal Information, and will have the right to prevent this.
Control of Your Personal Information
Personal information you provide on our website or/and on our software or through the application won’t be shared without your permission. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
Through the use of “Cookies” and other technologies, we may collect data in order to, among other things, make it easier to navigate our Site and to optimize the user experience across multiple devices. These small text files are stored on your hard drive and make it possible for our systems to recognize your browser.
This data may include, but is not limited to the following:
- the website that referred you to us;
- the web pages you viewed on our website;
- the advertisements you viewed and clicked on at our site;
- your browser preferences such as language and currency;
- display content based upon what you view on our website to personalize your visit.
You can turn off Cookies in your browser, but then you won’t have access to some essential features of our website.
Company fully respects your privacy and will use only the minimum personal data required to improve our products or services and personalize our recommendations. You can review and manage your privacy settings at your account by contacting our customer support in written via email.
At your QUESTSaccount you can review and manage the following parameters:
- Edit your account information;
- Opt-in or opt-out of marketing communications;
- Access data that has been collected about you by the Company;
- Restrict processing of your personal data;
- Deactivate your account or delete the personal information associated with your account (in this event you will no longer have access to the services associated with your account).
Security of your information is very important to us, and we do our best to secure your information.
We have implemented a number of security features throughout the website or/and the software that are intended to help prevent the unauthorized release of or access to the user information we collect online.
As we described above, we collect different kinds of information. Specifically, it is Personally Identifiable Information and non-Personal Information. Each kind of information has its own appropriate level of protection. For example, there is no need to protect non-Personal Information with the highest level of security.
To protect your Personal Information, we restrict access to it to Company employees, contractors and agents who need it to perform their job duties. In addition, those who have access to Personal Information are subject to strict contractual confidentiality obligations and may be disciplined or have their contracts terminated if they fail to meet these obligations.
We protect your information by using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Nevertheless, no one can guarantee absolute protection of your Personal Data. You must also do your part in protecting the data, systems, networks, and services that you are using.
Please be aware that we are not responsible for the privacy policies of other websites and services that may be linked from our website or/and software.
If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting our customer support.
CHANGES TO THIS POLICY